Choose of the 2 Options listed Organization Call Center and include reference

Choose of the 2 Options listed: Organization: Call Center and include reference
Option1- Discuss a current business activity that you or your department does that could be improved by leveraging variance analysis. Discuss the perspective you could gain, and what a “favorable price” and a “favorable quantity” variance mean in this application.
Option 2- Given your examination of costing systems and cost information so far in this course, how might you start including more cost-based financial information in your decision making processes? Do you have the information you need today? If not, how would you get this information? What business activities for you currently do which could be done if you had better or more accurate cost systems?

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