Your claim letter will be addressed to whoever could resolve your issue (not me). In other words, the letter will be ready to send.
While sending the letter to the company is not required for this assignment, I suggest you to send it.
If you send the letter, plase share the results with the class.
When Writing your letterm remeber that this assignment requires a “direct” claim letter.
Review chapter 8 to be sure you understand correct form, organization and tone. The letter will likely fir on one page – since it is “direct” and not “persuasive.” Be sure to edit carefully.
Grammar errors in short documents create significant static.
This one-page typed letter will ideally be a real claim letter that you will send.
However, if you have not been a dissatisfied consumer recently and find it IMPOSSIBLE to write a real claim letter, you may choose to respond to activity 8.22 on page 279.
Important: Your claim letter’s format, content, and tone should reflect an understanding of the direct claim letter material in chapter 8.
Your claim letter may list CSUN’s address as your (sender’s) address