Need Straw Man Outline Two Page Document Very Simple Need a IT/Business prof

Need Straw Man Outline:  Two Page Document  Very Simple 
Need a IT/Business professional to provide a Strawman document The strawman document should be in a table or outline.  It should identify the tasks needed for an IT department to support the rollout of a new system.  
1. It should identify the tasks needed for an IT department to support the rollout of a new system.  
2 IT should Outline and describe what items the IT department should be prepared to discuss the with Accounting Manager the User Management Administration Tool.  
3.      It should describe Production Services
o   How will users report an outage issue etc..
o   24x7x365 access and on call support  etc…
–          4.  Briefly describe Vendor support
o   What is  needed from the Vendor
5 .IT should describe is is  needed to complete end user training.
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